Policies

1. Introduction SIGNIFICANT MEDIA (“SIGNIFICANT MEDIA”, “we”, “us”, or “our”) respects the privacy of individuals who communicate with us, visit our website, submit enquiries, request graphic design services, interact with our business communications or otherwise provide personal information to us.This Privacy Policy explains how SIGNIFICANT MEDIA may collect, use, disclose, retain and protect personal information in connection with our business activities.SIGNIFICANT MEDIA operates as a proprietorship providing graphic design and related creative services in India.This Policy applies to personal information collected through our website, enquiry forms, email, telephone, WhatsApp, RCS, business communications, service interactions and other legitimate channels used by SIGNIFICANT MEDIA.By using our services or voluntarily providing information to us, you acknowledge this Privacy Policy. Where applicable law requires a separate consent, notice or other legal basis, SIGNIFICANT MEDIA will seek or rely upon the appropriate basis.India’s Digital Personal Data Protection Act, 2023 establishes requirements concerning notice, consent, processing, withdrawal and related rights for digital personal data. SIGNIFICANT MEDIA intends to handle personal data in accordance with applicable privacy and data-protection requirements.

2. Information We CollectDepending upon the nature of your interaction with SIGNIFICANT MEDIA, we may collect the following categories of information.
2.1 Information You ProvideThis may include:Name;Mobile or telephone number;Email address;Business or organisation name;Address or location information where necessary for a service;Project requirements;Enquiry details;Design specifications;Communication preferences;Information contained in messages sent to us;Documents, photographs, logos and other files submitted for design work;Billing or transaction information where applicable.We generally collect information that is reasonably necessary for providing or managing the requested service.
2.2 Device and Technical InformationWhen you access our website or digital services, technical information may be collected automatically depending on the technologies implemented on the relevant website or service.This may include:IP address;Browser type;Device type;Operating system;Approximate location derived from technical information;Pages visited;Date and time of access;Referring website;Diagnostic and security information.The exact information collected depends on the website technology, hosting provider, analytics tools and other systems actually implemented.
2.3 CookiesSIGNIFICANT MEDIA may use cookies and similar technologies where available.Cookies may help a website remember preferences, maintain sessions, understand website usage, improve security and analyse performance.You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
2.4 Message DataIf you contact SIGNIFICANT MEDIA through WhatsApp, RCS, SMS, email or another communication channel, we may process information contained in those communications.This may include:Your telephone number;Name associated with your account or message;Message content;Attachments;Enquiry details;Communication timestamps;Delivery or interaction information provided by the relevant platform;Customer support history.The handling of communications transmitted through third-party platforms may also be subject to those platforms’ own privacy policies and terms.

3. Purpose of Data CollectionSIGNIFICANT MEDIA may collect personal information for purposes including:Responding to enquiries;Providing graphic design services;Understanding project requirements;Preparing quotations and invoices;Communicating with customers;Providing customer support;Delivering requested services;Sending service-related notifications;Managing business records;Processing payments where applicable;Preventing fraud and misuse;Protecting website and communication systems;Maintaining security;Complying with legal obligations;Resolving disputes;Improving our services and customer experience;Sending permitted marketing communications where an appropriate legal basis exists.SIGNIFICANT MEDIA seeks to limit collection to information reasonably relevant to the purpose for which it is processed.

4. Consent for WhatsApp & RCS Data ProcessingWhere SIGNIFICANT MEDIA uses WhatsApp or RCS for business communication, personal information may be processed to facilitate the requested communication.Depending upon the communication, consent may be obtained through a website form, enquiry, messaging interaction, opt-in mechanism, customer request or another legally appropriate method.Where consent is the applicable basis for processing, users may withdraw consent, subject to applicable law and legitimate processing that may continue to be permitted or required.For example, withdrawal of marketing consent does not necessarily require SIGNIFICANT MEDIA to delete records that must legally be retained or information necessary to complete an existing transaction or resolve a dispute.WhatsApp and RCS services are operated through third-party technology providers and communication infrastructure. Their processing may be governed by their respective policies and terms.SIGNIFICANT MEDIA will not knowingly use WhatsApp or RCS to send unlawful or prohibited communications.

5. Legal Basis for ProcessingDepending on the circumstances and applicable Indian law, SIGNIFICANT MEDIA may process personal data based on one or more legally recognised grounds, including:Consent;Provision or performance of a service requested by the individual;Compliance with applicable legal obligations;Prevention, detection or investigation of fraud, abuse or security incidents;Establishment, exercise or defence of legal rights;Other lawful grounds available under applicable law.Where consent is used, SIGNIFICANT MEDIA aims to provide information about the relevant purpose in a clear and understandable manner.Where applicable law provides a right to withdraw consent, requests will be handled in accordance with that law.

6. How We Use Collected DataPersonal information may be used to:Communicate with you;Respond to enquiries;Understand design requirements;Provide quotations;Create and deliver agreed designs;Maintain customer records;Process payments;Provide customer support;Send project updates;Send relevant service notifications;Manage complaints;Prevent misuse;Protect our systems;Improve service operations;Meet legal and regulatory requirements.SIGNIFICANT MEDIA does not intend to use personal information for purposes materially unrelated to the purpose for which it was collected without an appropriate legal basis.

7. Data Retention & DeletionSIGNIFICANT MEDIA retains personal information only for as long as reasonably necessary for the relevant business, contractual, legal, accounting, security or dispute-resolution purposes, subject to applicable law.Retention periods may differ depending on the nature of the information.For example, project and transaction records may need to be retained for legitimate business, accounting, tax, legal or dispute-resolution purposes even after a customer relationship ends.Where information is no longer reasonably required and there is no legal or legitimate reason to retain it, SIGNIFICANT MEDIA may delete, anonymise or securely dispose of it.Requests concerning deletion may be submitted using the contact details provided in this Privacy Policy.Deletion may be subject to legal or operational limitations. Information required to comply with law or establish, exercise or defend legal claims may need to be retained.

8. Data Sharing with Third PartiesSIGNIFICANT MEDIA may disclose or provide access to personal information to third parties where reasonably necessary for legitimate business purposes, service delivery or legal compliance.Potential categories may include:Meta / WhatsAppWhere WhatsApp Business services are used, relevant communication data may be processed through Meta and WhatsApp infrastructure.Google / RCSWhere RCS for Business is used, relevant information may be processed through Google and participating RCS infrastructure, carriers or telecommunications providers.Google’s RCS documentation describes agent launch, carrier participation and business messaging infrastructure.Telecom OperatorsRCS or telecommunications communications may involve mobile network operators or carriers necessary to deliver messages.Payment ProvidersIf online payment services are offered, payment information may be processed by the applicable payment provider. SIGNIFICANT MEDIA does not intend to unnecessarily store complete payment-card information where the payment provider processes it directly.Technology and Service ProvidersDepending on the systems actually used by SIGNIFICANT MEDIA, information may be shared with hosting, email, CRM, analytics, security, cloud-storage, customer-support or other technology providers.Third parties may process information only to the extent reasonably necessary for the relevant service, subject to applicable contractual, legal or technical safeguards.

9. Security Measures & EncryptionSIGNIFICANT MEDIA takes reasonable measures appropriate to the nature of the information and business activity to protect personal information against unauthorised access, misuse, alteration, disclosure or destruction.Depending on the system involved, safeguards may include:Access controls;Password protection;Authentication mechanisms;Secure transmission technologies;Encryption where supported;Device and account security;Limited access to customer information;Backup and recovery procedures;Security monitoring;Reasonable administrative controls.No internet transmission or electronic storage system can be guaranteed to be completely secure.SIGNIFICANT MEDIA therefore cannot guarantee absolute security, but aims to take reasonable precautions appropriate to the circumstances.

10. Cookies & Tracking TechnologiesWhere implemented on our website, cookies and similar technologies may be used to:Enable essential website functionality;Maintain user sessions;Remember preferences;Understand website traffic;Measure performance;Detect security issues;Improve website functionality.Third-party analytics or other tools may place their own cookies or use similar technologies where such tools are implemented.Users can manage cookie preferences through browser settings and, where provided, website cookie controls.

11. Data Transfer & StorageSIGNIFICANT MEDIA is based in Maharashtra, India.Where technically and commercially feasible, business records may be maintained using systems located in India. However, third-party technology providers, communication platforms, cloud services, messaging infrastructure or other service providers may process or store information outside India depending on their infrastructure.Accordingly, users should understand that information processed through services such as email, WhatsApp, RCS, cloud platforms or other third-party systems may be handled in jurisdictions outside India where permitted by applicable law.SIGNIFICANT MEDIA will take reasonable steps appropriate to the circumstances when selecting and using third-party service providers.

12. User Rights — Access, Correction & DeletionSubject to applicable law, individuals may have rights relating to their personal data, including rights to request access to information, correction of inaccurate information, deletion where legally available, withdrawal of consent where consent is the applicable basis, and information concerning processing.To exercise a privacy-related request, contact:SIGNIFICANT MEDIA
Email: aniketkshirsagar581@gmail.com
Phone: +91 7304101480Requests should contain enough information for SIGNIFICANT MEDIA to understand and process the request.For security reasons, we may need to verify the identity or authority of the person making a request before providing or modifying personal information.Certain requests may be subject to legal exceptions or legitimate retention requirements.

13. Marketing Communications and Opt-OutSIGNIFICANT MEDIA may send marketing or promotional communications only where an appropriate legal basis and applicable communication requirements are satisfied.Where applicable, users may request that marketing communications stop.An opt-out request may not necessarily stop service-related or legally necessary communications, such as communications concerning an existing transaction, security issue, account or requested service.Where WhatsApp or RCS is used, platform-specific opt-out or communication controls may also apply.

14. Policy for ChildrenSIGNIFICANT MEDIA’s services are primarily intended for customers and organisations capable of entering into applicable service arrangements.We do not knowingly seek unnecessary personal information from children.Where a service or communication involves a minor, a parent, guardian or authorised adult should participate where required by applicable law.If you believe that a child has provided personal information to SIGNIFICANT MEDIA in circumstances where such information should not have been collected, please contact us using the details in this Privacy Policy so that we can assess the matter and take appropriate action.

15. Third-Party Websites and ServicesOur website or communications may contain links to third-party websites, platforms or services.SIGNIFICANT MEDIA does not control the privacy practices of third parties.When you visit a third-party website or use a third-party service, that service’s own privacy policy and terms may apply.Customers should review relevant third-party policies before providing information directly to those providers.

16. Data Breach and Security IncidentsIf SIGNIFICANT MEDIA becomes aware of a personal-data security incident, we will assess the incident and take reasonable steps appropriate to the circumstances and applicable legal requirements.Where notification is required by applicable law, affected individuals, regulators or other relevant parties will be notified in the manner and within the timeframe required by law.Security incidents involving third-party platforms may also be subject to the incident-management procedures and obligations of those providers.

17. Data Sharing Required by LawSIGNIFICANT MEDIA may disclose personal information where required or authorised by applicable law, court order, lawful government request, regulatory requirement or other legally valid process.Where legally permitted and reasonably appropriate, SIGNIFICANT MEDIA may seek to limit disclosure to information relevant to the applicable requirement.

18. Changes to This Privacy PolicySIGNIFICANT MEDIA may update this Privacy Policy periodically to reflect changes in:Applicable law;Privacy requirements;Business operations;Website functionality;Communication technologies;WhatsApp or RCS implementation;Third-party service providers;Security practices.The updated Privacy Policy will display a revised effective date.Where legally required, SIGNIFICANT MEDIA may provide additional notice or obtain consent for material changes.Users are encouraged to review this page periodically.

19. Governing Law — IndiaThis Privacy Policy is governed by applicable laws of India.Privacy and data-processing practices will be subject to applicable Indian laws and regulations, including data-protection requirements that apply to SIGNIFICANT MEDIA based on the nature and circumstances of the processing.Where applicable, statutory privacy rights and remedies will prevail over any inconsistent provision of this Policy.

20. Contact InformationIf you have a privacy question, request, complaint or concern regarding personal information processed by SIGNIFICANT MEDIA, please contact us:SIGNIFICANT MEDIA
Business Type: Proprietorship
Business Category: Services of Graphic Designers
Address: 71,65/1A66/1, RAJ VILLA, ST COLONY, SURYA NAGAR, SAVEDI, NAGAR, CHH. SAMBHAJINAGAR ROAD, AHILYANAGAR, MAHARASHTRA, AHMEDNAGAR, PIN 414003
Email: aniketkshirsagar581@gmail.com
Phone: +91 7304101480We encourage individuals to contact us first regarding privacy concerns so that we can understand the issue and respond appropriately under applicable law.

21. AcknowledgementBy using SIGNIFICANT MEDIA’s website, submitting an enquiry, communicating with us through available communication channels, or requesting our services, you acknowledge that you have had an opportunity to review this Privacy Policy.Where consent is legally required for a particular processing activity, consent will be requested through an appropriate mechanism rather than being inferred solely from this general acknowledgement.SIGNIFICANT MEDIA aims to collect and process personal information in a transparent, proportionate and responsible manner and to use personal information only for legitimate and appropriate business purposes.